Page Loading Issues for Learners in Courseware, Exact Path, and Academy

Incident Report for Edmentum

Resolved

This incident has been resolved.
Posted Dec 06, 2022 - 10:04 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 06, 2022 - 09:14 CST

Update

We are continuing to investigate this issue.
Posted Dec 06, 2022 - 08:21 CST

Investigating

We are currently investigating an issue where Learners are unable to perform work after logging in.
Posted Dec 06, 2022 - 07:28 CST
This incident affected: Courseware, Exact Path and EdOptions Academy (Genius SIS).